02-21-2022 07:28 PM
I am running into an issue with Scan to verify and print. The scan process works fine. After the last item is scanned and it switches over to the print function, I have to uncheck and re-check the the use scale box to get the scale to read the weight and give me a rate. I have all of my shipping mapped properly. It does show the package weight imported from the ecommerce site, but that is not always correct. I have tried chrome and Firefox with the same results.
Any insight?
03-04-2022 08:56 AM
We're experiencing the same issue here. Devs said they are working on it, but I've not received any updates. This is really slowing down our shipping team daily.
03-18-2022 09:12 AM
Hey all,
I am happy to report that we are actively working on a resolution for this behavior. I don't have an ETA just yet, but certainly as soon as I know more, you will too!
I have confirmed this issue has been prioritized with the team.
Thank you for your patience 🙂
03-07-2022 01:13 PM
Any update on this? We are looking at implementing Scan to Verify and Print but this is a concerning development.
05-05-2022 09:28 AM
It is fixed and working well