Scan to Verify and Print

[cschlik]

I am running into an issue with Scan to verify and print.  The scan process works fine.  After the last item is scanned and it switches over to the print function, I have to uncheck and re-check the the use scale box to get the scale to read the weight and give me a rate.  I have all of my shipping mapped properly.  It does show the package weight imported from the ecommerce site, but that is not always correct.  I have tried chrome and Firefox with the same results.  

Any insight?  

[excelshipping]

We're experiencing the same issue here. Devs said they are working on it, but I've not received any updates. This is really slowing down our shipping team daily.

[Moderator-Davis]

Hey all,

I am happy to report that we are actively working on a resolution for this behavior. I don't have an ETA just yet, but certainly as soon as I know more, you will too! 

I have confirmed this issue has been prioritized with the team.

Thank you for your patience 🙂 

[OlympiaCoffee]

Any update on this? We are looking at implementing Scan to Verify and Print but this is a concerning development.

[cschlik]

It is fixed and working well