2 weeks ago
The order # - 112979024-1, is an order from Overstock/BBB. Ship Station imports the marketplace sku instead of supplier sku from Overstock. For every overstock orders, we're facing the same issue. Because of this, our 3PL finding it hard to process the orders. It's affecting our brand reputation and sales. This issue is being going on for more than 2 ½ months now. Please help us resolve this issue.
2 weeks ago
Hello @FTH!
First, welcome to the Community! We're so glad you're here. This space is a great place to find answers, share feedback, and suggest new product features—we hope you find it both helpful and inspiring!
Thank you for sharing this feature request. I’ve passed it along to our development team. While it’s not currently on the roadmap, they are now aware of the interest and will keep it in mind as they review future enhancements.
In the meantime, let’s gather additional feedback from the Community about the importance of this feature. Your idea is fantastic, and your input truly helps drive our product forward. If you’d like to show your support for this feature, don’t forget to give the post a thumbs up—community engagement helps us highlight demand and prioritize solutions.
Happy Shipping!
-Cara