โ09-28-2023 10:07 AM
Hello SS community,
Its the 3rd day I am sitting duck and support replied once in Chat says someone will resolve this within a day, today is the 3rd day and the support ticket is marked as resolved without any answers.
I want to use my ShipStation Balance with USPS, not stamps.com account that is connected since I no longer use this stamps.com account (its for my other business). There is no option to remove this from Carriers. Please see my screenshot.
โ09-28-2023 10:45 AM - edited โ01-04-2024 09:22 AM
โ09-30-2023 06:04 AM
When I click on Carrier Settings, it takes me to Stamps.com settings page. (To the old stamps.com account which I no longer use).
โ10-06-2023 11:54 AM
Hello @rzsmoke ,
Thanks for reaching out and for being a part of our community. Sorry to hear that you had trouble with support, I wanted to check in and see if you are still in need of assistance?
Please let us know,
-Erin: Your Friendly Neighborhood ShipStation Community Manager