10-07-2021 06:41 PM
Where can I see the account number for UPS by ShipStation? Is it unique for everyone?
I need it for my customs broker when shipping to Canada from the US.
10-08-2021 07:18 AM
Howdy @cotos,
That account number is actually internal for ShipStation and we do not share that account number in any public space. Thats nothing you're doing wrong or aren't finding, it's simply information we do not provide.
With this in mind, if you are running into specific troubles around your customs, please reach out to our support team and they will be happy to look into the behavior you are seeing!
07-21-2022 03:28 PM
Our account number should be able to be available to move goods to and from as needed.
I need my UPS number used by ShipStation to get my products delivered to me in some cases.
This just makes having to pay more. I'm glad I'm not the only company losing out.