07-09-2022 02:33 AM
The max length for USPS first class international packages was 24". But when I tried to ship a package yesterday, the message "First-Class packages cannot exceed 22" x 18" x 15"". came up. It would not allow me to ship a 24" long package. I went to the post office and was able to ship it. Is this a new restriction from USPS, or from shipstation? No one seems to know what is going on.
08-04-2022 12:23 PM
Confirmed with Shipstation, they do not ship packages over 22 inches in length anymore for USPS First Class International mail. You can go to the USPS website and use click-n-ship to mail a package up to 24 inches with First Class International mail. I don't know why shipstation made the change?