Hello @ivan444!
First, welcome to the Community—we’re so glad you’re here! This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features, and we hope you find it both helpful and inspiring.
It looks like you were able to work with our support team to resolve this—that's great to hear!
For anyone else in the community experiencing the same issue, you can fix it by exporting your order line items and creating a new format. To do this, go to Export Orders, toggle on Export Order Line Items, and then select Create New Format.”
If you need any further help, please feel free to reach out!
Happy Shipping!
-Cara
