still an issue....

[octoaquatics]

lowest cost service still not populating.

[CaraAdmin]

Helle @matt9!

Thank you for posting in the community! We want to ensure you get access to all available shipping rates. I recommend reaching out to support@shipstation.com for further assistance; they can help with troubleshooting. 

Happy Shipping!

-Cara

[octoaquatics]

there isn't an issue with the available rates.

[CaraAdmin]

Hello @octoaquatics!

Thank you for the fast reply. Would you be able to provide some further details on what issue you are encountering? 

-Cara