Hello there @AlexJonesAU,
Thanks for joining us here in the community!
I saw that you reached out to our support department and that is precisely the right thing to do in this instance. From the looks of the situation, a resolution has been found and rolled out and you should no longer be seeing this behavior.
If you are still experiencing this, please respond to the ticket directly and provide those details back to the team.
Happy Shipping! 🙂