USPS tracking number when shipments are exported

[sales187]

Have been trying to export shipments with all the tracking numbers between different carriers. For some reason, USPS tracking numbers show up all the same even if the actually tracking number we see on shipstation are different.

Anybody know how to fix this?

[SWellford]

I'd really like to know how too, as I always get USPS with the same tracking number in my exports/reports.  Even though looking at the online screen grid view it shows the actual tracking numbers.  Its so weird to me that an export of a screen grid produces separate results then what the UI shows.

[CaraAdmin]

Hello @sales187!

First, welcome to the Community! We're so glad you're here. This space is an excellent resource for finding answers, sharing feedback, and suggesting new product features—we hope you find it helpful and inspiring!

For issues like this, the best next step is to contact our support team at support@shipstation.com. They can guide you through detailed troubleshooting steps, help identify the root cause, and provide solutions specific to your setup. Providing them with screenshots, order examples, or any error messages you’re seeing can help speed up the process and ensure they have all the information needed to assist you efficiently.

Happy Shipping!

-Cara