How to create a packing slip template that prints in a landscape orientation.
ShipStation’s packing slip templates print in portrait mode. There is no setting to change the orientati...
We want the FROM address set to our domain so that '@Shipstation.com' does not appear on emails sent to our customers. We are unable to use our own branding on emails from ShipStation because they g...
I love Shipstation but I am considering moving my business to Easypost. Currently they are the only platform that I know of that will rate shop in bulk. Since the majority of my orders already have w...
I received a notice from Klaviyo, my email platform informing me of new requirements for deliverability to gmail and yahoo emails. There are several new requirements, but one of the requirements is ...
Hi does any one know how we can download a full weekly/monthly charge invoice for everything on our account ups,fedex,usps audited packages address correction charges daily ups pickups etc ...
Question
How do you add Notes from Buyer to a packing slip?
Answer
Hi Laura,
To add the Notes from Buyer to your packing slip, you just need to add the [Notes fr...
If you've been wondering why your "verified" email is still hitting spam folders of your customers, you're not alone. We've been talking with Shipstation about this very issue over the last 3 years o...
Etsy gift messages include two fields - one field for the message and a second field to write who the message is from. Currently only the message field is imported to Shipstation, so when it's print...
Shipping firearms can be complicated due to regulations and restrictions. Unless you are shipping to or from a licensed manufacturer or a form of military or law enforcement, USPS is the most accessi...
Question
I want to automate certain orders to ship Fedex Home with Indirect Signature Required, but that doesn't seem to be an option in automation. I'm only seeing "Direct Signature (Fedex Only)"....
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