How to create a packing slip template that prints in a landscape orientation.
ShipStation’s packing slip templates print in portrait mode. There is no setting to change the orientati...
The U.S. is ending the De Minimis exemption for shipments under $800 on August 29th, 2025. My main concern is properly declaring USMCA-compliant products to keep them duty-free. UPS by Shipstat...
Question
How do you add Notes from Buyer to a packing slip?
Answer
Hi Laura,
To add the Notes from Buyer to your packing slip, you just need to add the [Notes fr...
Shipping firearms can be complicated due to regulations and restrictions. Unless you are shipping to or from a licensed manufacturer or a form of military or law enforcement, USPS is the most accessi...
Question
Why am I seeing and How do I resolve the "Stamps.com: Authentication failed" error?
Answer
When you get the Authentication Failed error there can be tw...
I'm very excited that ShipStation has created the new Inventory Sync tool, that it works with so many stores and now works with bundles. I'm currently using another tool to manage inventory, but...
Question
I want to automate certain orders to ship Fedex Home with Indirect Signature Required, but that doesn't seem to be an option in automation. I'm only seeing "Direct Signature (Fedex Only)"....
Symptoms
You receive the error "Unable to register meter: Shipping address provided does not match our records" when getting rates or creating labels with FedEx services.
...
We want the FROM address set to our domain so that '@Shipstation.com' does not appear on emails sent to our customers. We are unable to use our own branding on emails from ShipStation because they g...
Symptoms
When attempting to add funds to a Stamps.com/USPS or One Balance account in ShipStation, an error occurs with the reason "Suspend".
Diagnosis
This error is returned to Shi...