We want the FROM address set to our domain so that '@Shipstation.com' does not appear on emails sent to our customers. We are unable to use our own branding on emails from ShipStation because they g...
I received a notice from Klaviyo, my email platform informing me of new requirements for deliverability to gmail and yahoo emails. There are several new requirements, but one of the requirements is ...
If you've been wondering why your "verified" email is still hitting spam folders of your customers, you're not alone. We've been talking with Shipstation about this very issue over the last 3 years o...
...rientation to landscape.
Copy the template code from this public pastebin: https://pastebin.com/rM2HZHcu
In ShipStation, go to Settings > Templates > Packing Slips a...
Does anyone know anyway I could have every order shipped by a specific employee have either an image or text on the packing slip showing it was shipped by that person? such as if john creates a batch...
Question
How do you add Notes from Buyer to a packing slip?
Answer
Hi Laura,
To add the Notes from Buyer to your packing slip, you just need to add the [Notes fr...
Question
Why am I seeing and How do I resolve the "Stamps.com: Authentication failed" error?
Answer
When you get the Authentication Failed error there can be tw...
I created a custom label through RATE BROWSER. After the information and carrier were entered, I paid the shipping and chose "DOWNLOAD LABEL". No label was downloaded, although the funds were ...
Shipping firearms can be complicated due to regulations and restrictions. Unless you are shipping to or from a licensed manufacturer or a form of military or law enforcement, USPS is the most accessi...