ShipStation Community

Shipstation's integration with Royal Mail does not recognise Isle of Man as a UK domestic service. It only offers international services. According to Royal Mail, IoM is available for domestic services and not subject to customs documentation. https:...

We have some products without barcodes, so we have created QR code labels that also redirect to the product's web page, and we have their urls in the Fulfillment SKU field. The same issue I'm about to describe also happens with shorter Alphanumeric S...

This is a small issue, but it looks bad for us that a branded returns page for a UK business asks for Zip Code. If I encountered that page, overall, I'd wonder if it was a bad phishing attempt. It would help if you could localise the page so it says ...

I'm trying to get my head around how Shipstation (mis)handles product weights, and my head is spinning. Shipstation does import product weights from Woocommerce, and offers an overall parcel weight based on those imported weights. It's a useful sanit...

Hi there,Using Shipstation Connect on MacOS (on an M1 Macbook Air) has been proving quite problematic in a few ways: We have 2 user accounts on MacOS and Shipstation. When Shipstation Connect has been downloaded in another MacOS account, it is unavai...