As of the end of September, Royal Mail changed their terms so they they
are allowed to leave a parcel in a safe place at their discretion. In
practice their postmen were already doing this frequently so the main
effect of this change was to shift lia...
Today, Shipstation Connect started to refuse legitimate logins. After
reinstalling on the advice of Support, it did accept the login, but
failed to work. If you are having the same problem, the solution is to
refuse to accept the helper that it is tr...
In my example, it is Woocommerce, but I doubt this issue is specific to
WC. If the customer realises they have given us the wrong delivery
address, we update it in WC and then the next time Shipstation syncs, it
pulls in the new delivery address, BUT...
Shipstation's integration with Royal Mail does not recognise Isle of Man
as a UK domestic service. It only offers international services.
According to Royal Mail, IoM is available for domestic services and not
subject to customs documentation.
We have some products without barcodes, so we have created QR code
labels that also redirect to the product's web page, and we have their
urls in the Fulfillment SKU field. The same issue I'm about to describe
also happens with shorter Alphanumeric S...
@Moderator-Davis this is very sad (and contrary to what I was previously
told at a conference by a Shipstation person). Shipstation is
potentially a good platform, but let down with substandard integrations
like this. The nearest competitor has this ...
I had originally ignored that as we are in the UK, and it does not do
metric. But I've noticed Shipstation takes weird readings that are not
the same as what the M10 scale says. I suspect it takes the imperial
weight and converts it, which is not exa...