Shipstation's integration with Royal Mail does not recognise Isle of Man
as a UK domestic service. It only offers international services.
According to Royal Mail, IoM is available for domestic services and not
subject to customs documentation.
We have some products without barcodes, so we have created QR code
labels that also redirect to the product's web page, and we have their
urls in the Fulfillment SKU field. The same issue I'm about to describe
also happens with shorter Alphanumeric S...
This is a small issue, but it looks bad for us that a branded returns
page for a UK business asks for Zip Code. If I encountered that page,
overall, I'd wonder if it was a bad phishing attempt. It would help if
you could localise the page so it says ...
I'm trying to get my head around how Shipstation (mis)handles product
weights, and my head is spinning. Shipstation does import product
weights from Woocommerce, and offers an overall parcel weight based on
those imported weights. It's a useful sanit...
Hi there,Using Shipstation Connect on MacOS (on an M1 Macbook Air) has
been proving quite problematic in a few ways: We have 2 user accounts on
MacOS and Shipstation. When Shipstation Connect has been downloaded in
another MacOS account, it is unavai...
I had originally ignored that as we are in the UK, and it does not do
metric. But I've noticed Shipstation takes weird readings that are not
the same as what the M10 scale says. I suspect it takes the imperial
weight and converts it, which is not exa...
Yes. It started last Saturday for us. I have reported it. The workaround
is to uncheck and recheck the tickbox for Use Scale. By the way, is
anyone using a scale that doesn't auto shutoff after 3-minutes? If so ,
The existing mechanism is such an interface horror... Doing it manually
there is a field titled "email message" which according to the help doc
is where you put the customer's email address! Any normal person would
not realise that the field is mis-t...