ShipStation Community

Today, Shipstation Connect started to refuse legitimate logins. After reinstalling on the advice of Support, it did accept the login, but failed to work. If you are having the same problem, the solution is to refuse to accept the helper that it is tr...

In my example, it is Woocommerce, but I doubt this issue is specific to WC. If the customer realises they have given us the wrong delivery address, we update it in WC and then the next time Shipstation syncs, it pulls in the new delivery address, BUT...

Shipstation's integration with Royal Mail does not recognise Isle of Man as a UK domestic service. It only offers international services. According to Royal Mail, IoM is available for domestic services and not subject to customs documentation. https:...

We have some products without barcodes, so we have created QR code labels that also redirect to the product's web page, and we have their urls in the Fulfillment SKU field. The same issue I'm about to describe also happens with shorter Alphanumeric S...

This is a small issue, but it looks bad for us that a branded returns page for a UK business asks for Zip Code. If I encountered that page, overall, I'd wonder if it was a bad phishing attempt. It would help if you could localise the page so it says ...