ShipStation Community

There must have been a breaking change to the web app. Our crew using iPads can no longer see/accerss the top menu bar and therefore cannot get into the Scan to Verify mode. The iPads range from running iOS 15 to 16 so it is not any recent update on ...

We have had an increasing number of UPS international shipments get hung up because, despite including the required three copies of the commercial invoice in an envelope on the package, it gets flagged for manual processing and they email/call saying...

At least with the WooCommerce integration, when WooCommerce makes a system entered note on an order (like for example, order changing from Processing to Hold, etc) Shipstation takes those notes and overwrites the data stored in ShipStation in the Pri...

This just started recently, and according to reports from the warehouse crew it seems to only be happening on orders after this past weekend. They normally login on the iPads, go to the Scan+Verify screen, and scan the order number in, then verify th...

When schedule a USPS pickup it is required to have a contact record. However, if a mistake is made this pickup person is permanent, there is no way to edit or even remove them. In our case, we tried several times before realizing contents were requir...