Hi, has anyone found a workaround or resolution to not use Amazon Buy Shipping for a Prime Order? As of OCT 1 this is no longer an Amazon requirement. However, I cannot generate a non Amazon Buy Shipping Label within ShipStation for a Prime Order. My calls to support fell flat.
Current Error posted during label creation 11am 10_3_2023
Shipping Amazon Prime orders with a provider besides Amazon Buy Shipping will result in a penalty on your Amazon Seller account. Please select a different service from the Amazon Buy Shipping provider.
I can confirm that you are not alone. I made a ticket last week about this exact issue and I got the standard "we have received your ticket and will update you when we have something" that you always get when you submit a problem.