API Error when posting order

[ashaker123]

Cannot insert the value NULL into column 'Description', table 'Shipstation.dbo.OrderItem'; column does not allow nulls. INSERT fails.\r\n
The statement has been terminated.
Getting this error when submitting order data.

[JessaM507]

I'm having this same issue - I can't remember what ridiculous steps 'help' had me do but it still didn't fix it. I found this post when I googled the error message I'm getting when I attempt to import orders from a Square account

[CaraAdmin]

Hello JessaM507!

Thank you for your post! To ensure you are all taken care of, I have contacted the support team, and someone will contact you to look at some settings and troubleshoot. 

We appreciate you and your business!

Have a wonderful rest of your day!

-Cara