Amazon Custom Feature Integration

[SarahATX]

Original post from user Gerardo Carmona

Hello,

We would like to see a feature where Shipstation can import text based customization information for Amazon Custom orders. These are listings that the customer can personalize their product through a predetermined set of choices (such as font, text, text color, placement). We would like to have this import into shipstation so we can know what text, font and color the customer has chosen to personalize their product with. Thanks!

[SarahATX · Accepted solution]

ShipStation recently partnered with a vendor called Data Automation that has built a connector to import the orders and order details from both Amazon Custom and Amazon Handmade stores. 

Check out the Amazon Custom section of our Amazon Marketplace help article for more details! Or you can go ahead and send an email to amazoncustom@dataautomation.com to discuss and sign up for the service. Please note fees will apply.

[sarah1]

Hi,

Is there any update / future changes with this? As the data automation option is WAY TOO EXPENSIVE (It's more than my monthly Shipstation fee!) just for a few lines of text.

many thanks, Sarah

[adrienne]

 It's such a basic feature and the fact that Shipstation refuses to implement it and expects us to pay additional money to a different company on top of what we already pay to Shipstation is absolutely bonkers.

[NickH]

Amazon actually makes this difficult. For whatever reason they do not make custom/personalized item information available via their API, which means integrations like ShipStation cannot access it, not without implementing some workarounds.

[adrienne]

Can you please provide the pricing info for your solution? The other solution is stupidly expensive. I might just have to switch to Shipping Easy because they've already integrated it. 

[NickH]

I also needed a fix for this, so as a computer programmer I developed a solution which I now offer to others via my software company BlueWare Labs. This is an alternative to Data Automation's solution. You can learn more about my solution here: https://bluewarelabs.wordpress.com/shipstation-amazon-custom-import/

[sarah1]

Hi Nick,

Could you please let me know the pricing for this solution?

I've only got a handful of orders from Amazon handmade per month, but I want to get it set up properly before I invest more time into Amazon ... as I don't want errors from having to copy and paste!

Many thanks, Sarah