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Every new order has "Selling Channel Made Adjustments"

AndreaR
Occasional Contributor

‎01-31-2024 01:09 PM - edited ‎01-31-2024 01:12 PM

We are suddenly getting a "selling channel made adjustments to this order" message on every order in ShipStation.  We use Shopify for our orders and no changes are being made to the orders.

Is anyone else getting this?  

AndreaR_0-1706734802553.png

If I click on "review adjustments", it shows the previous quantity of nothing and the current quantity of what was entered on the order.  Again, no changes have been made to the order.

 

 

1 REPLY 1

dibren
First-timer

‎02-02-2024 02:18 PM

I got this on every order on Thursday as well. Then today it was fine.  Everything from my shops showed the original quantity as '0' then changed the quantity in SS to the correct one. I had an error on a few random orders earlier this week as well, but not *every* order.

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