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How to create an Endpoint URL

New Contributor

Greetings experts!

I'm brand new to api's and that jaz so I'm trying to find a resource to create an Endpoint URL.  We are using Zendesk as our new Customer Service platform and I want customers to be able to look up their ShipStation order via a bot.

Zendesk needs a GET Endpoint url for our account.  ShipStations document is confusing and not very clear how to build it step-by-step.  It assumes we are developers, which I am not.

Can somebody help me go through the steps of figuring out how to build this?  I'm including a screenshot from Zendesk.  Thanks for any help.