Ship Station Ticket Numbers

[1939Atlas]

We have multiple ticket numbers open with ship station for various reasons.  When I have completed the request I have to wait for the ticket number that has been assigned and the email is received relatively fast. The problem I'm having is that the ticket notification that I receive has no information as to what order it pertains to. I then have to check the Ship Station support cases for that ticket number to know which order it belongs to. Since I've already provided our customer's name and order number it would be extremely helpful and time saving if your ticket number confirmation email included that information.

Frank Janisch

Atlas Stationers 

[CaraAdmin]

Hello @1939Atlas!

Thank you for your post in the Community! I’ve shared this feedback with our team, and we genuinely appreciate our merchants taking the time to share ideas on how we can better support you.

Let’s see if we can gather additional feedback from the Community to understand how important this feature is. Your suggestion is thoughtful and incredibly valuable.

If you’d like to see this feature implemented, feel free to give it a thumbs up or leave a comment sharing how it would improve your shipping process. This helps demonstrate demand and ensures your voice is heard!

Happy Shipping, and best wishes for a wonderful New Year ahead!

-Cara