When is ShipStation going to fix importing Etsy Gift Messages

[DaveSheff]

When Etsy buyers check out they can add a gift message to their order. However this information doesn't get transmitted to ShipStation in any way. 

[SuperMgr-Sarah]

Hi Dave! Thanks for joining our community!

I've recently chatted with our integration team and we are hoping to add the Etsy gift message feature to the integration, but we don't have an ETA on this quite yet. We know a lot of our users want this and it would be hugely beneficial for our our Etsy folks.

[TexasGreg]

The gift option should work for all shopping platforms. It's such an easy fix. Just map all the fields available to your basic API. I elaborate here https://community.shipstation.com/t5/Order-Source-Integrations/bd-p/Order-source-integrations

[SuperMgr-Sarah · Accepted solution]

As of today (March 12, 2021) ShipStation will now import the is_gift flag and the gift_message field from Etsy. If a gift message is present on the order, it will appear in the Gift Message field for the order in ShipStation. 

[TexasGreg]

What about Opencart?

[SuperMgr-Sarah]

Just wanted to follow up with a few more details here!

As of Friday, April 16th, 2021, you can now map the gift wrap + price to one of the 3 custom fields in ShipStation.

To do this, edit your Etsy store settings in ShipStation. Then select Gift wrap + Price from one of the three custom field drop downs and save your changes. Going forward, those details will import into the custom field you selected for your Etsy orders.