Customer Email as criteria in Automation Rules

[BrianRoden]

We can see the customer email address when looking at an order in ShipStation, so the data field is there. We need the Customer Email field added as a usable criteria in the Automation Rules. 

Internally, our marketing department places draft orders on our Shopify site when they need to send marketing samples out. The email address associated with the order will always come from our own domain (xxxxx@company.com)

We want to be able to look for any customer emails ending with our own domain, and tag them as Marketing so that they stand out to the warehouse and don't get printed and pushed into pick/pack with consumer orders. (Marketing is supposed to email the warehouse staff with the order numbers of marketing orders, but doesn't always do so in a timely manner.) 

[Moderator-Davis]

Hey there @BrianRoden, 

I definitely see why this would be a desirable criteria option! I'll move this over to our ideas section so it can be voted on by other community members! 🙂 

[CG]

Yes, the limited criteria for automating orders is frustrating.  We have an employee sale every year and would love to have orders tagged when they import based on our domain.

[HouseOfKnives]

We would like this feature as well!

[mmileto]

This seems like an essential filter to have, yet easy to implement. Are there any plans to have this in the near future? Or any work around for trying to achieve this? 

[CaraAdmin]

Hello @mmileto!

Thank you for sharing your post in the community! I spoke with our development team, and while this feature isn’t currently on our roadmap, we genuinely value your input and will keep it in mind for future planning.

We appreciate all your feedback! 

-Cara