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Edit / Delete USPS Scheduled Pickup contacts

scmsteve
Contributor
‎07-05-2021 01:33 PM
Status: No status
When schedule a USPS pickup it is required to have a contact record. However, if a mistake is made this pickup person is permanent, there is no way to edit or even remove them. In our case, we tried several times before realizing contents were required in the Notes field so the first several are invalid and we would like to be able to remove them.
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3 Comments
Status changed to: No status
SuperMgr-Sarah
Employee
Employee
‎11-29-2021 02:13 PM
‎11-29-2021 02:13 PM
 
makecollab
First-timer
‎11-30-2022 04:40 PM
‎11-30-2022 04:40 PM

We also have this problem. It's common that people come and go and not being able to remove contacts is a big problem in the Pickup Requests.

RickK
New Contributor
‎03-02-2023 04:52 PM
‎03-02-2023 04:52 PM

We have a typo in the contact info we entered.  And its the gate code the driver needs to be able to enter the facility.  So we had to add another contact, but sometimes people still pick the first one and the driver shows up with the wrong gate code.
I see this issue was first entered back in 2021.  Do you even work on this app anymore?
Please fix!