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costgallery
New Contributor
Status: New

I noticed a glitch, I cannot update the sold to name which gets set as the ship to name automatically when I first create an order. Sometimes i use this order entry to create a ship quote before the customer gives me their full name, so I am unable to use the same order I used for the ship quote to simply ship because I can't update the Sold To name. It's not a big deal, but this would save me time so I don't need to retype the order.

3 Comments
glenn_howe
First-timer

Yes, being able to specify a different Sold To party is important for international orders.

Can we get this enabled again?  It was possible in the old version.

If not, is it possible to revert back to the old version?

CUVO
First-timer

I get orders from my distributors and then I drop ship to their customers. So my Ship To and my Sold To are almost always different. It seems Sold To is auto-populated from Ship To and can't be changed. I need them as separate fields.

CaraAdmin
Khoros

Hello @CUVO!

 

I appreciate your interest in this feature. Weโ€™ve passed it along to our development team for review.

 

Happy Shipping!

 

-Cara