Address update in Shopify not showing up in V3

[BC-Shipping]

So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify.

I just noticed that V3 is no longer doing this.

Has anyone else run into this and found a solution (besides manually having to enter it)?

[info966]

we are having this same problem with an international address and are unable to edit in shipstation. thakns for any advice or help on the issue!

[CaraAdmin]

Hello @info966!

Thank you for sharing your post in the community! For this situation, we recommend contacting our support team at support@shipstation. They will be happy to assist you with troubleshooting and investigating the issue.

Happy Shipping!

-Cara