06-02-2022 11:29 AM
So in V2, if a customer wanted to change their shipping address and our sales team updated it in Shopify and I ran a manual update/refresh in ShipStation, the address would update from Shopify.
I just noticed that V3 is no longer doing this.
Has anyone else run into this and found a solution (besides manually having to enter it)?
04-18-2025 10:59 AM
we are having this same problem with an international address and are unable to edit in shipstation. thakns for any advice or help on the issue!
04-23-2025 01:35 PM
Hello @info966!
Thank you for sharing your post in the community! For this situation, we recommend contacting our support team at support@shipstation. They will be happy to assist you with troubleshooting and investigating the issue.
Happy Shipping!
-Cara