12-30-2023 07:56 AM
How/Can a report be generated showing GST/Tax charged on Shipping Cost?
This is a requirement in Canada and I have been unable to generate this report.
01-16-2024 04:00 AM
We are also trying to figure this out.
It's year end and we cannot generate this information.
Were you able to find this information?
01-22-2024 03:25 PM
I was not able. Shipstation says this is not a functionality.
I've tried explaining that it is a legal requirement and have had no luck thus far
01-25-2024 07:58 AM
Any Luck? I've opened multiple tickets
11-25-2024 03:59 PM
I have asked the same question with no answers. I spoke with CRA and I was advised this is not legal, their shipping fees include taxes then they must provide an invoice showing the taxes charged
01-09-2025 09:13 AM
I am having the same problem. what is the work around for this? how did you end up calculating the sales tax paid without it?
3 weeks ago
I've had this ticket open for over a year and still not getting anywhere. We have tens of thousands of dollars that we cannot put through our HST filings for the year because of this and causing a extreme overpayment to CRA.
3 weeks ago
This is the response I received from their team:
Shipstation- "I truly appreciate your understanding regarding the inconvenience you are currently facing. I managed to discuss this issue with our Senior Support team, and they indicated that this is not a service we provide; it would be considered a feature request. ShipStation does not provide tax breakdowns.
2:02 PM
3 weeks ago
I spoke with CRA and I was advised this is not legal, their shipping fees include taxes then they must provide an invoice showing the taxes charged, otherwise it will not be submitable to CRA.
3 weeks ago
How are we to submit our tax reports to CRA?