Feature Request - Shopify Connection Settings - Import Country of Origin

[JamesC]

Hello, 

Inside the "Shopify Connection Settings" we're able to import the Harmonization Codes from Shopify but there's no option to import the Country of Origin. 
These two go hand in hand so it would be nice to have the option and would save a lot of data entry.

Thank you!

[CaraAdmin]

Hello @JamesC!

Thank you for your post in the community!
I checked in with our support team, and great news—you can include this information by updating your product record in ShipStation. Just enter the details under the Customs section of the product record, and they’ll be automatically included in your future customs documentation.

For step-by-step instructions, I’ve linked our Help Center article on how to update product records. Let me know if you have any questions. 

Happy Shipping!

-Cara

[wolftooth]

Is there a way to pull the country of origin data from Shopify instead of manually adding the information in ShipStation? If ShipStation can pull product weight information from Shopify through the API it should be possible to pull the country as well. I know OrderCup shipping software pulls the country of origin information directly from Shopify. As I'm sure you are aware, country of origin is very critical shipping information in todays political enviroment.

[CaraAdmin]

Hello @wolftooth!

First, welcome to the Community—we’re so glad you’re here! This space is great for finding answers, sharing feedback, and suggesting new product features. We hope you find it both helpful and inspiring!

Regarding your request about automatically pulling in the country of origin for Shopify orders, I’ve shared this feedback with our development team for review. Thank you for bringing it to our attention!

Happy Shipping!

-Cara