04-01-2025 01:53 AM
Please rethink how 2FA is done.
Remote work stations do not have access to emails, and are therefore disrupted.
Surely there is a better way?
04-07-2025 08:21 AM
Hello, @richardwilkins1!
Thank you for your feedback! We’ve passed it along to our development team for review.
Happy Shipping!
-Cara
04-07-2025 01:58 PM
There's no reason 2FA shouldn't be an opt-in feature. Really hoping you guys can fix this sooner than later.
04-08-2025 03:08 PM
I'm not sure if you have your own solution yet, but we've just figured one out with our company that seems to be working. You can set up an inbox filter in the email where the 2FA codes are being sent that automatically forwards them to whichever emails you'd like. It's really easy to do in gmail, but I'm not sure about other services.
04-09-2025 02:32 AM
Hello TSRSM-John,
That sounds like a good idea. I only problem we have is that the computer used at the remote work station runs Shipstation only, and uses a small touch screen. Unfortunately when the built in keyboard is displayed it takes up half the screen, it is not a practical setup up for anything that requires a keyboard. I will see if we can setup another gmail account just for this purpose and give it a try. Thank you
04-09-2025 06:19 AM - edited 04-09-2025 06:19 AM
Seeing the same thing here. Auto-split is disabled on our products, yet they are getting split.
04-18-2025 08:41 AM
Agreed!!! We have a few machines that doesn't have access to email and it's been a problem. Is it possible to add TOTP or Ubikey or any other form of Auth??
This has been an issue for us after it's been implemented.