We use ShipStation Connect to print our labels to a Jadens thermal printer and almost daily we lose connection. We usually have to manually print by downloading the label and printing the PDF but really like the convenience of SS Connect it's just so unreliable.
We have uninstalled and reinstalled the SS Connect app for Windows so many times I lost count, we restart, reboot, sign out, sign in and nothing works.
Any help would be really appreciated. Thanks!