05-26-2021 09:27 AM - edited 05-26-2021 09:35 AM
Hi guys,
After I create the shipping labels, shipstation always shows the shipping account as "recipient" even though I've already chosen my shipping account (I am the shipper).
But I called the shipping carrier, they confirmed that this tracking number is billed to my shipper's account,
Is anybody meeting the same issue?
Thank you
Solved! Go to Solution.
05-26-2021 04:01 PM
I have reported this bug and they are investigating it. However I can assure you it is purely just a visual glitch and your account will be whatever the default actually is. I admit it is confusing/annoying and I hope it is resolved soon!
05-26-2021 04:01 PM
I have reported this bug and they are investigating it. However I can assure you it is purely just a visual glitch and your account will be whatever the default actually is. I admit it is confusing/annoying and I hope it is resolved soon!