Hey there @jpjames,
Thank you for taking part in our community! We are thrilled to have you with us 🙂
When I pulled up the account, I cleared out the account's cache and would recommend clearing the browser's cookies and cache as well. If this process still results in being redirected to the billing information page, I would recommend reaching out to the support team directly so that they can take a closer look into the backend with their tools, to help get to the root of this behavior!
I hope this helps! 🙂