04-18-2024 04:07 PM
We would like the ability to run a report, or have some way of viewing the history of the fill time SLA. These metrics would be helpful to give us a better overview on how often our company is meeting the goal (or not) of fulfilling orders in a 72 hour window, or whatever we choose to set this to.
Ideally this feature would be available to run a report on a set period of time that is customizable. We'd like to be able to review what the fill time was looking like over the course of a month, a quarter, or even a year. Having the ability to break this down between different stores would also be ideal.
10-15-2024 08:25 AM
We would also like a report like this, and be able to narrow it down to users fill time so we can see who on our fulfillment team may be struggling with SLA requirements.
10-23-2024 12:53 PM
Hello @jami!
Thank you for your suggestion. We’ve passed it along to our development team for review.
Happy Shipping!
-Cara