Webhooks Sometimes Have no Orders

[NickH]

I have encountered this a few times, an order notify webhook will hit my server, and I call the resource_url. And it returns empty orders...anyone know why?

[Manager-Erin]

Hello @NickH, 

Thanks for reaching out and for being a part of our community. 

Have you had a chance to reach out to our API Support team about this? If not I would recommend reaching out to them via email at apisupport@shipstation.com as they might be able to assist with this. 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

[NickH]

I have not. It's not negatively affecting me right now. Just thought it was odd.