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Webhooks Sometimes Have no Orders

NickH
New Contributor

I have encountered this a few times, an order notify webhook will hit my server, and I call the resource_url. And it returns empty orders...anyone know why?

2 REPLIES 2

Manager-Erin
Alumni
Alumni

Hello @NickH

 

Thanks for reaching out and for being a part of our community. 

 

Have you had a chance to reach out to our API Support team about this? If not I would recommend reaching out to them via email at apisupport@shipstation.com as they might be able to assist with this. 

 

-Erin: Your Friendly Neighborhood ShipStation Community Manager 

 

 

NickH
New Contributor

I have not. It's not negatively affecting me right now. Just thought it was odd.