01-22-2021 07:09 AM
When I try to create my shipping label, I always get this error message: "Description of good is invalid".
I searched online what to do, but didn't get what I needed.
Someone can help me?
Thanks a lot!!
Solved! Go to Solution.
01-25-2021 12:01 PM
Can you provide the name of it? I know that for international customs, some characters such as " or - are not accepted with some carriers. Try removing things that are not letters or numbers from your description.
01-25-2021 12:01 PM
Can you provide the name of it? I know that for international customs, some characters such as " or - are not accepted with some carriers. Try removing things that are not letters or numbers from your description.
01-26-2021 09:11 AM
Hi Mason! Thanks for you help. You were right - I used some characters that weren't accepted by my carrier. All good now!