Please update current integrations with UPS, FedEx, and DHL to support SED/EEI filing

[shipping168]

Hi, We use ShipStation domestically only. ShipStation doesn't have the ability to ship international orders when the individual commodity's are worth more than $2500.00 without additional customs documents. When we signed up for ShipStation we were under the impression that everything was handled through ShipStation until we were contacted by the carriers seeking customs documents. Please add support for EEI filing through the carriers to fix this. For international shipments we have been forced to ship through the individual carriers, fixing this issue would bring a lot more business to ShipStation. There is a demand for this! Who has time to Vote on "Fresh Ideas" when you're busy filling out Customs Documents? 

[oskarodrive]

Hi,
We also need EEI support for our larger international orders. Please add.

[Cthermo]

In one month 10/31 it will be 6 YEARS that this issue has been brought up to the Shipstation Community.  So far we have a status of "Investigating" for almost 2 years now and No roadmap or timeline of when this will be fixed.  At the very least, have Shipstation notify users that their International shipment value is over $2500 and that they should move to the actual shipping portal and NOT through Shipstation.

[ecommerce5]

How is this not resolved? I still have shipments delayed constantly with DHL due to lack of EEI filing. The international sales manager always suggests using the DHL website directly to print labels since shipstation still in 6 years has not provided an option to do so in the platform but that obviously defeats the purpose of a shipstation integration. 

[Cthermo]

Its now 6 YEARS and 3 MONTHS and counting.  No posting of a roadmap or schedule when this will be addressed.  The silence is very telling.

[GHOST369]

PLEASE ADD EEI FILING

[mentorelect]

Shipstation is losing alot of business by not adding EEI filing capability.   I will simply ship elsewhere.

[CaraAdmin]

Hello, @mentorelect!

Welcome to the community. We have asked the development team to review this request. Your input helps us make better decisions, so please continue to share.

 Happy Shipping!

-Cara