Our team is looking to see if there were any features that would show details on when a shipment notification was sent, such as the date and time. Emails are being sent but rather late.
My company has a return policy where recipients will have to pay to reship the order if failed delivery attempts occurred. We'd like to have access to confirm their tracking was not only received but the date and time that info was sent to help combat any chargebacks against our policy.
Curious if this feature could be applied or created?