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First-timer (legacy)
Status: Under Review
The ability for Shipstaion to process international return labels. I know that you can not create an international return label in ShipStation because the ship from location has to be in the same country as your ShipStation account. We have to use a different service specifically for international return labels, making it extremely inconvenient and adds an unneeded expense on our part having to use two different services.
First-timer (legacy)
Policy is the same for international and domestic customers. It costs us a lot of time and money to not be able to create a return label for our growing international consumer base
First-timer (legacy)
Shipstation need to be able to support international returns. This will make less friction for our customer and in return get more international customers to buy : )
Status changed to: Under Review
New Contributor

Is this feature still in the pipeline - we are currently trying to figure out the best way to have a package returned to us as we sent the wrong item out.  Customer is also needing a return from us in order to claim back the taxes they paid.  

New Contributor

I've heard there there are alternatives to Shipstation out there that can do this. If anyone knows the specific names it would be really helpful.

New Contributor

6 years later and the problem still exists. We are another shipstation customer frustrated by the fact that we need to sign up for another service to provide return labels to our international customers. Is this feature at least on the roadmap?