Creating International Return Labels

[EmilyM]

Wondering if it's possible to create return labels for addresses outside of your companies country. This would be a very helpful tool for ecommerce companies selling to international destinations! 

Any tips and tricks would be much appreciated 🙂

[rnimmo]

Hi EmilyM! 

At this time, international return labels are not supported within ShipStation. That being said, we are looking into this functionality to include it in future versions of the platform. 

For more information on returns, you can visit our Return Labels Support Article.

Additionally, you can leave this request on our Product Feedback Forum.

[DianneB]

Has anyone found out how to create a return - we sent the wrong item out to a customer and we need to initiate a return.