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Customer email notification shipment created not getting sent out

TC2721
Occasional Contributor

Hi any one else having this ongoing issue that Customer email notification (shipment created) not getting sent out but the delivered one does we just get an error after creating every label  

""Error converting value "[{"success":true,"message":""}]" to type 'System.Collections.Generic.List`1[SS.Business.Marketplace.ShipmentNotificationReceived]'. Path '', line 1, position 39.""

 

 

4 REPLIES 4

Netology
Occasional Contributor

Have you verified your sending domain? 
Account / Sender Emails?

TC2721
Occasional Contributor

Yes 

the delivery notification goes out  but not the label created we get this error after every label 

""Error converting value "[{"success":true,"message":""}]" to type 'System.Collections.Generic.List`1[SS.Business.Marketplace.ShipmentNotificationReceived]'. Path '', line 1, position 39.""

 

Netology
Occasional Contributor

Got it, I would post up a support ticket on that or open a chat session with support. Unless others have had the same issue. / Take care !

Dave

TC2721
Occasional Contributor

Hi we use ODBC integration and when we do a manual order the notification gets sent out