Editing Customs Forms after a package has been shipped
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โ11-29-2023 08:43 AM
HOW IS THIS NOT POSSIBLE? Today I was contacted by a customer who said that we'd put the wrong amount in the customs info. He has to pay VAT on his end, so it's an important error to fix. All i need to do to fix it is send UPS an updated customs form. But with ShipStation, I can't just go in and edit it and send them a new one. It's not possible. And I can't believe this isn't already a feature. Now it's a huge headache to figure out how to create my own updated commercial invoice.
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