Error updating Orders

[AndrewHorse]

Getting this error. 

An error occurred attempting to update orders: String or binary data would be truncated. The statement has been terminated.

At the bottom of the page it says modify store connection, which I did and still get the error.

Any help would be appreciated.

[Manager-Erin]

Hi @AndrewHorse, 

Thank you so much for being a part of our community. Sorry to hear you are having trouble with your selling channel imports. 

When this specific error comes up, we normally recommend reconfiguring the selling channel. Since you have already done this and it did not work, this will most likely need to be escalated to our Senior Support team. 

If anyone else is experiencing the same issue, you will want to follow the steps in the help center article listed below to reconfigure your selling channel. If this doesn't work for you, then you will want to contact support as well. 

Troubleshoot Store Import Errors 

-Erin: Your Friendly ShipStation Community Manager 

[RomeTech]

same error reconnect doesn't work 

[CaraAdmin]

Hello, @RomeTech!

Thank you for reaching out to the community! I’ve asked one of our support agents to connect with you directly to help troubleshoot if you're still experiencing this issue.

We truly appreciate your patience and are here to help.

Happy Shipping!

-Cara