09-09-2024 08:50 AM
Etsy orders are not updating. Getting "Error updating". I tried to ship a couple orders manually and I am getting "Could not refresh authorization credentials in timely manner."
09-09-2024 08:51 AM
We are getting the same thing. I wasn't sure if it was a ShipStation issue or ours. Seems to be theirs...
09-09-2024 08:53 AM
Same issue here with UPS shipment
09-09-2024 08:53 AM
We are getting the same thing..
09-09-2024 09:03 AM
Hello @KennyW!
Thank you for your post! Upon reviewing the ShipStation Status page, an issue appears to be being investigated. I recommend subscribing to notifications on the Status page for future updates to stay informed.
Thank you for being so patient while we investigate the issue!
-Cara
09-09-2024 09:57 AM
We have the same issue.
09-09-2024 10:34 AM
We are experiencing this issue as well on 6 out of 8 of our sales channels. eBay and PayPal work but 4 Amazon, Shopify, and Etsy do not. At times some of the Amazon stores will succesfully refresh and import but they go back to Error updating message. Reconnecting the sales channels has not worked so hoping this is the listed "latency issue" they are working on and it will be solved by ShipStation soon.
09-09-2024 11:21 AM
Issues seems to be resolved for us, all sales channels are now importing properly.
09-09-2024 10:48 AM
Same here with Shopify and Amazon, hope it may get fixed soon...