I WISH I had the option to go to the old layout.. I have the old layout on one of my client's and love the fact that the views are on the left and that the filters actually work like they are supposed to.. unfortunately, on another of the clients, they have the new version where the filters don't work and the views are tabs that constantly move around, (i.e. if you click the 3rd tab, it becomes the first and moves the rest around.. makes it hard to just "go down the line" when the line is constantly changing..
I couldn't agree more, luckdragon.
I have the old version for one client's account and still love Shipstation. The account I'm forced to use the new version has me considering finding a new shipping client to use. I LOATHE the new version and it's seemingly endless bugs.
I purchased and use ShipStation to make my workflow more efficient, not to increase the disruptions in my day and add frustration. I wish they would admit failure and revert all together.
@ SuperMgr-Sarah The new version is terrible and if we are unable to promptly switch back to the previous one then we will find somewhere else for our business. One of the biggest issues we're having is that we use Control + F to find orders on the "Orders - Awaiting Shipment" page. When using Control +F on Shipstation it will only find orders visibly on the screen vs the whole document. Tried Control + F elsewhere and confirmed this is a Shipstation issue and not a PC one.
That is how I ended up fixing the issue myself, what they call the "Legacy" version actually allowed me to use ShipStation. Before switching to the Legacy version ShipStation was completely worthless and riddled with bugs. They need to seriously take a step back and make drastic improvements to the "New" version if they expect people to be happy using it. It was absolutely utterly useless.
today, after hearing we are going to be forced to move over in june, i gave it another shot hoping it had gotten better and it hasn't. i'm all about adopting new tech, but it's really GODAWFUL. it's ugly hard to navigate. it hurts my eyes. the font sizes, the layout, everything. but i'm trying to push through. and then i go to print my first batch... and there's a problem purchasing postage. grrr. this is all i can handle for one day. going back to legacy and i'll try again tomorrow maybe. i've been with SS since the very first days and i'm seriously thinking of jumping ship. i absolutely hate this. how can you make an upgrade that has all disadvantages and absolutely no perceivable advantages????
The give feedback button is now gone. If we are locked into this new terrible layout we are also leaving. WHY would you do this, everyone clearly hates the new layout including everyone at my company as well. Is there still a way to revert back or not. You clearly have not listened to the community when people have all stated their disdain for the new layout. Consider this my cancelation if we are stuck with this garbage.