We need a way to reliably email 2 or more people when an order ships out. Usually uploaded by a csv, sometimes it works, but sometimes only one person gets the email.
Hello @Adam12 ,
Thanks for being a part of our community and for reaching out.
Just to clarify here, are you meaning that you want to send the email to two recipients like on the customer side or are you thinking of having copies sent to your team as well for records?
Please let me know,
-Erin: Your Friendly Neighborhood ShipStation Community Manager
We are having the same issue as well. We need a way to send tracking to person ordering and recipient. often not the same person. most times only the second comma separated email address gets the notification.