ShipStation *Tripling* Fees starting May '25
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a week ago
Heads up: Gold Level subscriptions will be the new *minimum* for ShipStation API access beginning May '25. This disproportionate fee increase nearly triples our monthly costs, and zero the Gold level "benefits" are of use or of interest to us. Difficult to see this as more than a money grab by ShipStation. Super disappointed in ShipStation.
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Account management
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openAPI
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settings
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a week ago
It's only a matter of time before another app overtakes Shipstation in this market. There are already decent alternatives and Shipstation just keeps giving users reasons to jump ship. SMDH
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a week ago
Would you mind sharing the alternatives?
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a week ago
No problem! The first three that come to mind are Shippo, Easyship, and Pirate Ship. I've been looking into making the switch from Shipstation since they introduced that $40 surcharge for using your own courier accounts in 2023. Unfortunately they're still the best option for our business, but I don't expect that to remain true forever. The competition is catching up. Even Shopify's built-in shipping tools are somewhat comparable, depending on your needs.
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a week ago
Tripling our bill is pretty crazy. I wasn't able to get in touch with anyone at Shipstation, because their customer support response time was 2 weeks. I don't think they would make an exception for us anyway, so we're migrating to Easypost. Shippo was our second choice.
Just FYI, Stamps.com, Endicia, ShipEngine, ShippingEasy, ShipWorks, GlobalPost, Shipsi, Shipbot, and Metapack are all owned by Shipstation. So any of their prices could easily triple overnight as well.
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Friday
Is this just for the companion API? It doesn't mention the openAPI in the email I got.
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Monday
https://help.shipstation.com/hc/en-us/articles/360025856212-ShipStation-API
V1 API will be limited to only those accounts on Gold, Accelerate, or higher plans. V1 API will not be available via the add-on or on lower plans.
For ShipStaton accounts on a Gold plan, Accelerate plan, or higher, you will have access to the V2 API and V1 API endpoints.
Accounts on any plan lower than Gold, please know that:
You will no longer be able to generate V1 API (Shipstation openAPI) keys.
V1 API (Shipstation openAPI) will not be available via the add-on. Instead, we encourage you to upgrade and try V2 API.
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Monday
WE are furious as well. WE only using the api because we have to use commerce hub for lowe's online orders. I had to built a semi automatic solution with google sheets and drive to upload the commercehub file and then use the api to pull the data to shipstation as well as the shipping data to be pulled back to the google sheet file for our team to upload to commercehub. WE do not do many lowes orders a month so making us jump from 49.99 (already charging us 20 a month to use fedex) to now 119.99 a month is insanity. We use shiprush for my other business and it is looking like I will need to see if i can use their api to work in a similiar way. WE are so dissapointed with shipstation!
