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The "new" ShipStation doesn't support decimal values for dimensions?

bootz
Occasional Contributor

‎05-31-2022 08:16 PM

This has got to be joke. Are you telling me we cannot enter decimal values into product dimensions? How can you force everyone to switch to this new interface with this?

3 REPLIES 3

BC-Shipping
Frequent Contributor

‎06-01-2022 07:54 AM

Yup, another feature from V2 I miss.

bootz
Occasional Contributor

‎06-01-2022 10:11 AM

I just discovered this is a browser issue specific to macOS Safari. Decimals work fine on the new layout using Windows Edge and macOS Chrome browsers.

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bootz
Occasional Contributor

‎06-01-2022 02:01 PM

I want to apologize for placing this blame squarely on ShipStation. It seems this is a field formatting issue. I am able to enter a decimal value if I enter the decimal first and then manipulate the value using the left arrow and shift keys. Certainly not ideal, but this problem is unique to Safari on macOS (currently). I hope that ShipStation is able to fix this issue, however, because I have no issue entering a decimal value using the "old" ShipStation interface. 

 

😀

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