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error loading shipstation

HeKeyCo
New Contributor

Thursday

Cannot get into ShipStation, tried three browsers, getting different errors also won't open in the bigcommerce backend.

Request failed with status code 504. Url was /seller/labelproviders 

Request failed with status code 504. Url was /seller/labelproviders

Request failed with status code 500. Url was /seller/workstations

 

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2 REPLIES 2

fpshipstation
First-timer

Thursday

same error can't log in 

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CaraAdmin
Khoros

yesterday - last edited yesterday

Hello @HeKeyCo!

 

Thank you for posting in the community! We sincerely apologize for the login issues you experienced yesterday. According to the ShipStation status page, there was indeed an outage. We understand how important a smooth experience is for our merchants, and we're always striving to keep the platform running at its best for you.

 

 

 

Have a fabulous Friday!

 

-Cara

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