since ‎03-14-2021
2 weeks ago

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When I go to the Combine Shipments section under Order Alerts from the Orders page, and I select two of three orders for a customer, it used to give me the option to combine the two selected orders.As of 05/09/2023 it now includes all orders for that...
Shipstation has added an Order Alerts feature that is great for identifying orders that are shipping to the same address so that they an be combined. Unfortunately, when integrated with Shopify, if one portion of a combined multi-order is cancelled, ...
Since Shipstation saves records of customer information, it would be great if we were able to create automation rules based upon if a customer is "New" and does not have an existing customer record.
I was reviewing an order that was shipped incorrectly, but looking under the the Shipment Activity in the order window it only stated that the label was created by "Shipstation" rather than providing the username. Recent orders all show the username ...