When I go to the Combine Shipments section under Order Alerts from the
Orders page, and I select two of three orders for a customer, it used to
give me the option to combine the two selected orders.As of 05/09/2023
it now includes all orders for that...
Shipstation has added an Order Alerts feature that is great for
identifying orders that are shipping to the same address so that they an
be combined. Unfortunately, when integrated with Shopify, if one portion
of a combined multi-order is cancelled, ...
Support has been largely absent lately. Google indicates that there
could be an issue with your UPS account, you might actually get a
response from their support team: "The error “the shippers shipper
number cannot be used for this shipment” typicall...
Request #3587835Date Opened: May 24, 2023Chat support response: -Thank
you for the ticket number I just checked the ticket and it seems that
the ticket is still in escalation.-I can't give a specific time frame,
however can assure you that our senior...
The issue with multi-printing label's is one they have known about since
last week. The just completely not responding to chat support is a fun
new feature!!! I noticed that at the end of last week as well.Another
options for the labels is to downloa...