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Disputing UPS Shipping Adjustments

alainsblacksmit
Occasional Contributor

I'm wondering if anyone has experience or advice on how to dispute shipping adjustments from UPS. Recently, I've encountered a few adjustments that I believe may be incorrect, and I'm unsure of the best way to address this issue.

If anyone could share their insights, I would greatly appreciate it.

2 REPLIES 2

sales130
Occasional Contributor

out of nowhere we just got 10 last week and 15 this week all UPS ground saver,   There are adding $5-9 more after you ship in your adjustment log, I have been emailing and sent pictures of each box showing dims, and still nothing

 

CaraAdmin
Khoros

Hello, @alainsblacksmit 

 

Thank you for your post! I did some digging and found this Help Center article that may help clarify your questions about UPS adjustments. I hope this helps answer your questions!

 

If you have any further questions, please feel free to reach out to support@shipstation.com for additional assistance.

 

Happy Shipping!

 

-Cara