02-26-2024 07:17 AM
Please add in support for the new Shopify Exchanges feature.
https://help.shopify.com/en/manual/orders/refunds-returns/exchanges
We have been waiting for Shopify to release this for ages and now find it is not compatible with Shipstation - super disappointing.
02-27-2024 08:57 AM
I have an option but its 3rd party, not sure if shipstation is gonna offer native support.
05-22-2024 10:05 AM
Can you share what your 3rd party solution is?
05-22-2024 10:06 AM
We really need this feature too. The alternative is to use Shopify's own shipping options for product exchanges. I would like to keep ALL shipments under one roof inside ShipStation, and I would guess that ShipStation wants to retain the business for all those exchange shipments too. The order details in ShipStation need to be able to re-sync with any product changes that put the order status in Shopify back to "unfulfilled" or "partially fulfilled" status.
Thursday
We need this as well. Sad that no one thought this through -- although, maybe they did.
Seems like another ham-handed Shopify play to force us to use Shopify Shipping (or even just drive people to Plus.)