06-28-2024 09:28 AM
With the new Auto-Split feature, orders split based on the Auto-split Option dropdown (see attached 1)
This is fine, but creates an extra step when it is time to print.
The order containing items with this flag split off by themselves, and must be re-combined. In example (see attached 2), Shipments 2-7 are orders containing items that need to be broken off from Shipment 1, so they have the option highlighted in Attachment 1. The items with this option then need to be shipped using a different "Ship From" location, this is also assigned within ShipStation on a product-by-product basis
I would like to request another Auto-split Option, "Split to New/Existing Shipment" The feature could split based on "Ship From" Locations
This would save massive amount of time and effort on the work-flow and allow us to fully utilize ShipStation's features
We are having to re-combine a consistent percentage of our monthly orders, those orders can sometimes change package type and weights depending on size, and do not go though our automation rules, because of the re-combination.
Thank you so much for reading!
07-08-2024 01:12 PM
Hello @logan_elkins!
We love your great idea! Please keep sharing your thoughts—they are critical to our continuous improvement.
Happy Shipping!
-Cara
08-08-2024 07:27 AM
Thank you for the response @CaraAdmin!
I wanted to bump this thread, I am very curious to see if there is a timeline to implement something like this. There have many posts explaining the exact problem that my company faces. This is a constant and daily occurrence, resulting in an unnecessary time loss.
Please do reply, I anticipate your response.
Thank you!
-Logan
08-13-2024 12:41 PM
Hello @logan_elkins!
I appreciate your patience while I looked into whether our current Beta for auto-routing would be what you are looking for. I have attached the help center article here for you. In this article, you will find the sign-up form where you can request access to the Auto-Routing that is in beta.
I hope this is helpful to you!
Happy Shipping!
-Cara